Imagine Roland

Sydney, Australia, May 22, 2012 - Roland DG Australia, a leading supplier of solutions to the Sign, Display and Graphics Arts industry, recently unveiled their new look vehicles for their NSW and Victorian Service Technicians. The vehicles have been updated with a vibrant new design to represent the Roland DG Care branding and to particularly demonstrate the application of the award winning ESL3-MT Eco Solvent Metallic ink.

 

The designs were printed with the versatile Roland VersaCAMM VS-640 printer/cutter, using the 3M IJ-180CV3 media. The metallic ink combined with the 3M 8518 gloss laminate made for spectacular results which are sure to turn heads as the vehicles are out on the open road.

"As the brand we aim to inspire our users to try and to achieve new applications," said John Wall, Sales Director at Roland DG Australia. "With so many Roland users specialising in this area, there is a lot of pressure to do it well and create something inspiring. If nothing else, the new wraps demonstrate the striking metallic effects that can be achieved with metallic ink, and we hope to inspire our customers to find similar success in creating new opportunities with the metallic solutions".

The world's first metallic eco-solvent ink was released in late 2009 for the SOLJET PRO III XC-540MT printer/cutter. After winning a prestigious DPI award for Best Ink in 2009, Roland DG also released the revolutionary new VersaCAMM VS Series in 2010 with the metallic ink option. The VS Series with the famous Roland print & cut functionality, metallic ink and now available with a double white ink option, is fast becoming a very popular machine for sign writers, particularly with those who specialise in vehicle wrapping.

Clayton Ockerby and his experienced team at Pivot Creative made easy work of the wraps, and were impressed with the vibrant colours and application of the metallic ink. "We produce & install dozens of vehicle wraps a month, so we see plenty of different designs and applications" said Clayton. "We really liked the vibrant blue in these new Roland wraps, and the application of the metallic ink was quite impressive. Our Roland XC-540 has never let us down, but seeing this impressive metallic application definitely challenges me to think about an upgrade to the XC-540MT metallic option."

The recently expanded Roland DG service fleet is an integral part of the Roland DG Care customer support programme. Roland DG Service Engineers travel thousands of kilometres each week to visit customers, provide technical advice and perform regular maintenance as part of the Roland DG extended warranty programme. Keep an eye out for the new look Roland service vehicles at your next service, driving around Sydney or Melbourne, or visit one of the Roland DG Creative Centres to view the vehicles and a vast range of other unique applications produced by Roland DG.

To see more photos of the new Roland wraps visit the Roland DG Flickr gallery.

 

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Sydney, Australia, April 23, 2012 - Roland DG Australia, a leading provider of wide-format inkjet printers, printer/cutters and 3D milling and engraving solutions, today announced the appointment of a new National Service Manager, Solomon Ferreira.

Roland DG welcomes Solomon back to the Roland DG family, having worked previously at Roland DG New Zealand as Business Development Manager for 3D and Education. Staying close to the Roland brand since then, Solomon has most recently worked at Roland DG's New Zealand partner, Aarque Graphics in the role of National Service Delivery Manager, overseeing Aarque's extensive national service network. Solomon brings to this new role over 20 years of experience in technical services, training, education and development with various companies around the world.

"Solomon is a welcome and valuable addition to the Roland team," says Roland DG Sales Director, John Wall. "Solomon brings a wealth of experience and technical knowledge to the Service Manager position that will be invaluable to develop and extend the Roland DG Care program into the future."

Having now moved to Sydney, Solomon will be working with the team to improve operational efficiencies in order to take the Roland DG Care program to the next level and deliver superior customer service and technical support to the market.

"Our comprehensive service and support programme, Roland DG Care, is something that sets Roland DG products apart," says Wall. "We know the value of getting it right, and the cost of getting it wrong. So we are working hard to make sure our Roland DG Care programme is rigid, effective, and reliable and sets a new high standard in the industry for service and support."

For more information Roland DG Care visit www.rolanddgcare.com.au .

** ENDS **

Sydney, Australia, March 1, 2012 - Leading wide-format print, 3D milling and engraving solution providers Roland DG Australia have recently launched a new Authorised Dealer Logo. The new logo brings a fresh creative look, which ties into the companies 'Imagine' branding.

Originally launched in 2006, the Authorised Dealer Programme is now well recognised in the industry as a way of distinguishing a company that has the backing of the manufacturer, and who offer an unparalleled high level of support and service across the Roland DG product range.

The distinctive new look logo represents a new phase in Roland DG's partner relationships, and aims to reinforce the quality and value of its current dealer channel. John Wall, Roland DG Australia Sales Director commented, "Roland Authorised Dealers invest a great deal of time and money to be the best suppliers within the industry and in supporting the Roland DG brand. By purchasing machines and supplies from a Roland Authorised Dealer, the customer can feel at ease knowing not only that they are purchasing genuine Roland products, but are also backed by a comprehensive warranty and after sales care all part of the Roland DG Care programme."

For more information, or to locate an Authorised Roland Dealer visit www.rolanddg.com.au/dealers or call 02 9975 0000.

** ENDS **

Sydney, Australia, February 22, 2012 – Roland DG Australia, a leading provider of wide format print solutions, 3D milling and engraving technologies, today announced the launch of the Roland DG Australia Online Store. To support the recently launched iCreate website for the Roland iModela, the Roland DG Australia Store offers secure online purchasing for the iModela, iModela accessories, and also a range of Pantone and SAi software products.

              

iModela and iCreate

Incorporating 25 years of Roland's proven 3D milling technology, the iModela is an inexpensive, easy-to-use desktop device that mills wax, foam, balsa wood and plastic materials commonly used in craft and hobby projects. To help iModela artists further their creative goals, Roland DG has setup a dedicated website, www.icreate.rolanddg.com.

In addition to complete information on the iModela, the site provides a platform for users to collaborate and get inspiration from around the globe. Users can gain design ideas, production workflows and maintenance tips, and also download free project samples for production on the iModela. Driven heavily through social media, iModela users can share projects and techniques with each other on Facebook, YouTube and Twitter.

The iModela and all accessories are available for ourchase through www.icreate.rolanddg.com or the new Roland DG online store - store.rolanddg.com.au.

Pantone and Flexi Products

As an official distributor of Pantone products and SAi software, Flexi and PhotoPrint, Roland DG Australia is now offering a range of these products available for purchase online.

“With the release of the low cost iModela, we needed a solution to deliver this product effectively to market,” said John Wall, Sales Director at Roland DG Australia. “Ecommerce was the natural solution and the online store now makes it easier than ever to purchase Pantone, Flexi and PhotoPrint products online.”

To purchase iModela, Pantone, Flexi or PhotoPrint visit www.store.rolanddg.com or follow the links to the store from www.rolanddg.com.au.

** ENDS **

SYDNEY, AUSTRALIA, February 7, 2012 - Leading wide-format print solution provider Roland DG Australia has today announced dates for its 2012 Advanced VersaWorks™ training courses, as part of its Roland DG Academy offering.

Developed and fine-tuned by experienced Roland DG product specialists, these full day courses provide detailed lessons on how to use both the standard and advanced features of VersaWorks™. Elements covered include:

• Colour management
• Advanced media & production tips
• Managing and tweaking profiles
• Workflow Automation
• New features in the latest version of VersaWorks™
• Important maintenance that will help extend the life of your Roland printer.

The Academy courses offer an excellent opportunity to expand your knowledge with the most up to date skills, improve business productivity and commercial performance, or cater for new staff as they enter your organisation. The training sessions also benefit prospective clients who attend training sessions, enabling them to see how easy it is to use solutions and hear real-world feedback from other students. 

The courses are on offer throughout Australia and will commence in Sydney and Melbourne as below with dates for Brisbane, Adelaide and Perth to be announced shortly. Don't miss out, register today and mark these dates in your calendar:

• 29th March - Sydney
• 17th May - Melbourne
• 12th July - Sydney
• 30th August - Melbourne
• 4th October - Sydney
• 22nd November - Melbourne

To register, or for more information on Roland DG Academy visit  www.rolanddg.com.au/academy or contact Roland DG on (02) 9975 0000.

RolandClinic

In addition to Roland Academy training courses, Roland DG has been running Roland Clinic days at their Sydney office since 2008.

Roland DG is excited to announce that these Clinics will now also be held in Melbourne every Friday commencing 17th February 2012 - bookings are essential. Product Specialists will be on hand to assist with any specific issues that customers may be facing in their day to day work.

There is no charge to attend the clinics, and they are open to the public with non-Roland users also welcome to attend. Materials, tooling and files are encouraged to be brought along.

To register for Roland Clinic visit www.rolanddgcare.com.au/rolandclinic or call Roland DG on 02 9975 0000 for further information.

**ENDS**

New Versions of FlexiSIGN and PhotoPRINT Plus December Special Offers

SYDNEY, AUSTRALIA, November 30, 2011 - As an official Australian Partner, Roland DG Australia announced that SAi have released FlexiSIGN v10.0.4 and PhotoPRINT v10.0.4 for Windows. The updaters for existing 10.x installations and the new installers can be downloaded from www.PhotoPRINT10.com or www.FlexiSIGN10.com.

Highlights for this release are:

• Barcode 128 support
• Alternate colorspace for spotcolors on export
• Improved Send to VersaWorks
• Roland Metallic Ink Workflow for VersaWorks

Please note to some drivers & features require an additional optional password for the Flexi or PhotoPRINT license, Contact Roland DG for information on how to obtain the optional password(s). Below is a link to both the updater and complete installer :

Installer : 10.0.4 Installer

Updater : 10.0.4 Update

FlexiSIGN and PhotoPRINT CELEBRATE the Release of Version 10.0.4 with DECEMBER PROMOTIONS

During December 2011 existing users of FlexiSIGN or PhotoPRINT are invited to add the following options to their license with 50% discount:

Tiling & Nesting to any PhotoPrint SE : $490 now $245

Tiling Separately to any PhotoPrint SE : $290 now $145

Nesting Separately to any PhotoPrint DX or SE : $290 now $145

ColorProfiler to any RIP product : $790 now $395

PlusPRINT RIP add on for Flexi (Sign or Expert) : $790 now $395

Contact Roland DG Australia on 1800 500 119 or sales@rolanddg.com.au to take advantage of these special offers.

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SYDNEY, AUSTRALIA, October 12, 2011 - Roland DG Australia, a leading provider of wide-format inkjet printers, printer/cutters and 3D milling and engraving solutions, today has expanded its service offering by bringing on board Accuweigh as Authorised Service Agents commencing immediately.

Accuweigh’s extensive service network and in-house training programs with a philosophy on a strict code of conduct and professional attitude of going that extra mile for customers has afforded it top ranking in their chosen industry of Australia’s largest weighing, filling, packaging and inspection equipment supplier in Australia. Accuweigh currently have technical personnel in all major centres having access to 60 fully qualified technicians across the country.

The new partnership will initially see Accuweigh servicing Roland DG customers under the direction of Roland DG’s Service team to provide a high standard of service through the Roland DG Care program in South Australia and Western Australia.
Roland DG Sales Director John Wall is excited about the move “We are confident that Accuweigh will be able to provide the high standard of service and support that customers have come to expect from Roland DG and look forward to working closely with them” Says Wall “Their philosophy and technological aptitude fits in perfectly with the Roland DG Care after sales programme. Not to mention the possibilities for future coverage”.

Brenton Cunningham, Managing Director of Accuweigh commented “Accuweigh has long been more than “just a scale company” because the company capabilities includes high level automation, PLC and PC programming, system design and maintenance services. Accuweigh’s National service organsiation has implemented a strategy to utilise its structure with other high level and technical equipment.” Cunningham continued “The opportunity to partner with a world renowned company such as Roland DG fits perfectly, and we are expecting a long and successful relationship by delivering superior and reliable service to our customers.”

For more information about the Roland DG Care program contact Roland DG on 1-800-500-119 or www.rolanddgcare.com.au

**ENDS**

Accuweigh
Accuweigh is the largest weighing, filling, packaging and inspection equipment supplier in Australia with the ability to supply simple solutions up to complete turnkey systems. Their competitive advantage is that they are prepared to invest back in to their industry and their community. They are one of the very few companies in their industry actively employing and training apprentices and trainees. They have also created an industry-leading training program to develop their staff and make them more effective.

Roland DG Corporation
A worldwide leader in digital technology for the sign and display, graphic arts, photographic reproduction, engraving and 3D modelling industries, Roland DG was formed in 1981 from a small division of world-renowned musical equipment manufacturer, Roland Corporation. Since becoming its own company 30 years ago, Roland DG's vision, precision and commitment to quality have revolutionised the way creative professionals work. From the original CAD plotters and digital vinyl cutters to today's high-performance digital printing and engineering solutions, Roland products have always been at the forefront of technology and innovation.

Media Contact

Anthony McCausland, Marketing Communications, Roland DG Australia
Ph: 02 9975 0000; email: amccausland@rolanddg.com.au.    

As part of the Roland DG Care programme, Roland Academy training plays an integral role in Roland DG's commitment to after sales support by offering up to date interactive training courses that allow users to get the most out of their Roland product, and improve business productivity and commercial performance.

This year's full day Advanced VersaWorks courses provide detailed lessons on how to use both the standard and complex features of Roland DG's RIP software - VersaWorks. The training days also go beyond VersaWorks and cover more general printing techniques such as colour management, advanced production tips, getting the best print results, and tweaking profiles.

The courses are on offer throughout Australia and will commence in Sydney and Melbourne as below with dates for Brisbane, Adelaide and Perth to be announced shortly. Don't miss out, register today and mark these dates in your calendar: 

• Sydney - Wednesday 18th May
• Melbourne - Wednesday 15th June
• Sydney - Wednesday 17th August
• Melbourne - Wednesday 5th October

To register, or for more information on Roland DG Academy visit www.rolanddg.com.au/academy or contact Roland DG on (02) 9975 0000.

Stay tuned for more training announcements in the near future.

 

 

In addition to Roland Academy, Roland DG regularly conduct Roland Clinic days at their Sydney office.

The Clinic's are hosted by technical and product specialists who are on hand to help with any questions or issues that may be faced in day to day business. The sessions provide consultation of work flow and processes, problem solving, as well as supportive business information.

There is no charge to attend the clinic's, and they are open to the public with non-Roland users also welcome to attend. Materials, tooling and files are encouraged to be brought along.

To register for Roland Clinic visit www.rolanddgcare.com.au/support/training/roland-clinic or call Roland DG on 02 9975 0000 for further information.

The Floods and Roland DG Support Programme

It is most regrettable that we need to start our first communication for 2011 regarding such a tragic event, but we felt it important to advise our partners and customers regarding their equipment as soon as possible for those affected by the natural disaster that is sweeping Queensland, NSW and Victoria.

Our thoughts and best wishes are with those who are affected and touched by this disaster.

We would like to advise on how to best handle your electronic and production equipment.

• Water exposure can make equipment dangerous to inspect, test and operate so please use extreme caution in doing so.
  
  • Equipment can short out when powered on as the chassis could become 'live' and endanger lives
  • Always get professional advice before attempting to powering on electrical devices if unsure.
   
  Water damage and the after effects of water damage will impact on a machines ability to operate.
  
  • Water can damage production equipment, from gears to bearings, rail assemblies, motors, rollers, electronic circuitry and more.
  • Rust can settle in either immediately or within a short amount of time, this is exacerbated because the water is not 'clean' and can leave residue over components and potentially create electrical shorts.
  • High levels of humidity and moisture can enter your equipment.  This can, like water itself, cause issues outlined above.
   
  Power outages and fluctuations can also have a major impact on electrical and electro-mechanical products. Over both the short and long term there are procedures that can assist you when expecting outages that should be implemented, our service people are available to advise specifically for your type of machine/s if you contact them on 1-800-500-119.

Initially Roland DG will arrange a service technician to visit affected areas in the coming weeks at no cost to the customers. If you require assistance or your business has been affected, please contact us through service@rolanddg.com.au or call 1-800-500-119. Roland DG will review damaged or moisture affected Roland equipment and advise condition thereof.
 
Roland DG is endeavouring to find additional ways to assist those affected and has developed assistance programmes accordingly, from special Roland Rental programmes through to new equipment programmes where needed. Please contact Roland DG or your Authorised Roland DG dealer for more details on how we can assist you to get your business back up and running.
 
We understand that this is a very stressful time for families and friends, however should there be any questions please do not hesitate to contact Roland DG directly for assistance on 1-800-500-119. One of our staff will be more than willing to arrange assistance or offer advice.

Management and Staff of Roland DG Australia Pty Ltd 

 

Contact Roland DG Support:

Online: www.rolanddgcare.com.au/support/contact-support
Email: service@rolanddg.com.au
Phone: 02 9975 0000

Free Upgrade for Roland VersaUV LEC-330 and LEC-300 Inkjet Printer/Cutter Owners

SYDNEY, AUSTRALIA, September 9 , 2010 - Roland DG, a leading worldwide provider of wide-format inkjet printers and printer/cutters, has announced a Value-Up update for the VersaUV printer/cutters.

"In appreciation of our LEC-330 and LEC-300 customers' continued loyalty and support, we are pleased to provide a substantial upgrade free of charge" said John Wall, Sales and Marketing Manager at Roland DG Australia. "It's our way of showing customers our gratitude and our commitment to partnering with businesses everywhere to deliver the ultimate in quality, value and performance."

The free VersaUV Upgrade Service enables current LEC-330 and LEC-300 customers to increase productivity by (1) additional support for the "take-up system" for pullback printing on high-volume jobs; and (2) adding a user-friendly Media Setting Menu. These benefits were realised thanks to the feedback and requests from users of our VersaUV Series.

FEATURES OF THE FREE UPGRADE:

• Additional support for the "take-up system" for print & cut and pullback printing - the take-up system now collects pullback printing, such as high-volume Print & Cut jobs or Gloss/Matte printing, automatically for unattended production. The take up is now more efficient after the print and cut has finished. The take up is automatically and continuously performed through a series of operations such as print, pullback, cut or gloss/matte printing.



• [Media Setting] Menu - A new [Media Setting] menu has been added that guides the settings in the interactive mode to ensure an optimal output according to the media size and type. With this menu, you can now adjust all of the basic settings using the instructions on the display.

To take advantage of the free value upgrade download the firmware updater by following the link below or for more information please contact Roland DG Australia.

FOR FURTHER INFORMATION:
Contact John Wall, Sales & Marketing Manager
02-9975-0000 or jwall@rolanddg.com.au

Australia
www.rolanddg.com.au
1-800-500-119
sales@rolanddg.com.au

Roland DG Corporation

Roland DG Corporation is a leading worldwide manufacturer of inkjet devices, milling and engraving machines, vinyl cutters, 3D scanners, a jewelry wax model maker and photo impact printers. Roland pioneered the development of Print&Cut technology and today is the number one brand of Print&Cut devices with more than 73,000 sold worldwide.* In addition, the company markets software and other components that provide professionals with complete solutions. Roland DG's "Digital Value Engineering" (DVE) employs the latest digital technology to improve the company's business workflow processes. Integral to DVE, Roland DG has replaced its conventional production lines with a digitally-controlled system entitled Digital Yatai. Roland's Digital Yatai production technology features guided on-screen instructions and other automated systems that enable individuals to produce Roland inkjet printers and other products in an unassisted manner while preventing human errors. Roland DG is ISO 14001:2004 and ISO 9001:2000 certified. The company strives to preserve environmental protection while maintaining the highest quality standards.

*The number of installed units as of February 27, 2009.